Home - Official LIR Guanacaste Shuttle ServiceTerms & Conditions

Please Make Sure Everything Is Correct If Something Is Not Right Let Us Know To Make The Updates keep In Mind You have To Pay For The Service In Advance To Secure Your Space And The Vehicle If you need assistance or have any questions, please email: shuttleservice@liberiacrairport.com Toll Free +1 (888) 202-8568 / Costa Rica +506-8354-4787 / WhatsApp: +506-8711-5145 WhatsApp & Telegram +506-8354-4787 Email: shuttleservice@liberiacrairport.com

 

If For Any Reason You Need To Cancel The Service Keep In Mind You’ll Get A Full Refund If You Cancel 72 Hours Before Your Trip. Changes Are Free Of Charge If You Need To Make Any Last Minute Changes We Keep Track Of All The Flights If For Any Reason Your flight Is Delayed You Don’tHave To Worry We’ll Be Waiting For You No Matter What Time You’ll Be Arriving If You Booked A Private Service.

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If You Traveling On A Shared Service The Waiting Time Is 1 Hour At The Airport And 20 Minutes Departing The Hotel. There’s A $20 Charge If You Don’t Make It To The Lobby 20 Minutes Past The Pick Up Time On A Shared Service.If You Make A Mistake On Your Arrival Or Departure Date And You Don’t Want To Wait For Us To Send A Driver To Your Pick Up Location Or You Call A Different Company Or Take A Taxi There’s No Refund For Your Service.

 

We Always Send The Welcome Sign for your Arrival At the airport and Always Send you an Email the day before your departure to make sure everything is set up as Schedule and request your room number.If You Traveling On A Shared Service Keep in mind We are The Ones Setting Up The Time For Your Pick up from the hotel back to the Airport base on your departure time if after you booked the service you want to change the time for A new pick up we need to see if a shared is available for the time you want to get pick up if it’s there’s no charge For it if is not then you’ll have to change your booking to a Private And Pay the Extra Fee For It.

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Private Service Can Update The Time At Any You Need To At No Extra Charge.

 

If We Make A Mistake On A Pick Up From The Airport Or A Hotel You’ll Be Getting The Refund For That Part Of The Trip Automatically.

If You Cancel And Request A Refund Keep In Mind Is Up To The Bank How Long Will Take To See The Credit Back To The Account some cases Up To 3 Weeks.

 

We Don’t Take Cash For Services Arriving At The Airport Only Online Payments The client is in charge of verifying that there is no personal item left in the vehicle. If an item is forgotten in the vehicle, you will have to coordinate as soon as possible to send our driver back to the resort . If the driver is not nearby there will be an extra charge.

 

Big Items may have extra fee and have to be notify via email before your arrival date to provide the Wright vehicle.